The hostess schedules dining reservations for guests in advance and as they arrive at the restaurant. Hostesses often must make decisions about where a group will sit in the restaurant. The hostess directs and instructs the F.O.H personnel on guests needs to ensure guests receive fast and quality service from the moment they arrive. Should a party have special needs or request accommodations, the hostess ensures the group’s requirements are met. This may include services needed for small children, as well as for individuals with disabilities or food allergies. Hostesses greet guests as they arrive and take them to their seats. They also provide a menu and explain specials. They may answer immediate questions the patrons have. They may introduce the guests to their server
Desired Experience & Qualification
Speak fluent English and Afrikaans.
Excellent telephonic communication skills
Problem solving skills and attention to detail
Extraordinary time management skills, coupled with honesty, trustworthiness and respectfulness Strong team player.
Computer literate with Microsoft Word, Excel, Outlook, PowerPoint and POS System.
A proactive and driven attitude. Interested?
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